Job Description

POSITION OBJECTIVE:
The Activities Coordinator is responsible for leading and facilitating pre-planned activities for members and guests of all ages. This high-energy role focuses solely on executing programs- whether alongside the Director of Member Experience or solo-creating a welcoming, fun, and engaging atmosphere during events, themed nights, and daily activities.

POSITION FUNCTIONS AND DUTIES:

• Lead Pre-Planned Activities: Execute and guide assigned activities for children, teens, adults, and families. Activities may include crafts, games, socials, and other club-hosted events.
• Support the Member Experience Director: Work directly with or independently from the Director of Member Experience to carry out scheduled programming.
• Create a Fun Atmosphere: Ensure members and guests are engaged, welcomed, and having a great time during activities.
• Set Up & Clean Up: Prepare spaces, materials, and equipment before activities and ensure cleanup and reset after the activity concludes.
• Provide Member Support: Greet and assist members, answer questions about current activities, and help guide them to the correct location or person when needed.
• Use AV Equipment (as needed): Operate microphones, music, or simple audio/visual equipment to make announcements or entertain during events.
• Maintain Safety: Ensure all activities are run in a safe, clean, and respectful environment. Report any incidents or hazards immediately to the Member Experience team.

EDUCATION/EXPERIENCE/SKILLS:

• High school education or equivalent required.
• Must possess CPR and First Aid certification.
• One year of customer service required. Recreation experience preferred.

What We’re Looking For:

• Outgoing and energetic personality.
• Enjoyment working with people of all ages.
• Ability to lead a group, give instructions, and encourage participation.
• Flexible availability including weekends, holidays, and evenings.
• Comfortable being active and on your feet for long periods.
• Ability to work indoors or outdoors in various weather conditions.
• Willingness to jump in and help wherever needed during events.
• Team player with a positive attitude.
• Experience in hospitality, recreation, child care, or similar.
• Familiarity with customer service or member-facing roles.

PHYSICAL AND MENTAL DEMANDS:

• Requires the ability to safely lift items up to 30 pounds.
• Continuous walking and standing.
• Frequent lifting, bending, stooping, pulling, and repetitive actions.
• Be physically able to reach, bend, and stoop.
• Be able to work in a standing position for long periods of time.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.
• Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members.

TYPICAL WORKING CONDITIONS:

• Work is performed in an indoor/outdoor setting, a busy and noisy environment.
• Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather.
• Varying schedule to include evenings, holidays, and extended hours as business dictates.

At Heathrow Country Club, there is a warm, gracious welcome waiting for you. A lush, green fairway with your name on it. A fine-dining restaurant holding your table ready. Also featuring The Legacy Club at Alaqua Lakes a Tom Fazio design, added to the fold in 2013, our product is unique to Central Florida, offering 36 Championship golf holes, dining, and a full aquatic, tennis and fitness facility! Established over 35 years ago, Heathrow is one of Central Florida’s most prestigious private country clubs. Here, you’ll find towering oak-lined roads, endless sunshine, soft, warm breezes and extraordinary personal service. As one of only a few country clubs that boasts golf, tennis, aquatic, and fitness facilities, Heathrow is the ideal place for bettering your lifestyle. Exclusive accommodations are a trademark of Heathrow County Club and The Legacy Club at Alaqua Lakes. Members quickly discover for themselves a rewarding atmosphere designed for play, relaxation, and renewal. Featuring 36 holes of championship golf, premier tennis, a sparkling 6 lane competitive-style swimming pool, unmatched athletic center, award-winning dining and a Grand Ballroom, there’s everything you could ever want, and then some. Heathrow and Legacy aren't merely a country club, but an extraordinary refuge dedicated to the art of living. It's a lifestyle.

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