Job Description
Must be located in the United States to apply for this job
Summary: the Video Interpreter will cover a wide — range of shifts to serve our limited English proficient (LEP) community and the practitioners that serve them in a variety of medical settings via video.
AMN Language Services is a technology-driven company that is changing the way patients and medical professionals connect across all areas of health care. At AMN, our opportunity to strengthen the connection between technology and human interaction is what inspires us. AMN built its foundation in the language services industry by innovating various remote interpretation services that include onsite, video and audio interpreters. AMN Healthcare has leveraged its existing technology into a telehealth division aimed at improving patient care while reducing hospital costs. Led by a team of dedicated individuals with decades of experience in the health care and technology markets, AMN is committed to enabling visual communications and vital conversations.
Video Interpreter Responsibilities:
Provide effective video remote interpreting service for consumers.
Adhere to all policies and procedures as outlined by Stratus Video
Exhibit professional behavior at all times including regular attendance, punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
Participate in ongoing quality assurance and call monitoring programs.
Spoken Language Qualifications:
Fluent and have strong verbal communication skills in both the source and target language (i.e., Mandarin-to-English, English-to-Mandarin or vice-a-versa).
Must have at least 1-5 years of medical interpreting experience.
Strong aptitude and passion for customer service and interpreting.
Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to legal/medical care.
Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.
Pay Scale: $20.00 - $23.00*
*Rate is subjective based on experience, training, education and location. There are some situations where the rate could be outside the notated range.
Benefits:
401(k)
401(k) matching
Paid time off
Job Types: Part-time
Monday to Friday
Weekend availability
Work Location: Remote
Employment Type: Part-Time
Salary: $ 20.00 23.00 Per Hour
Job Tags
Hourly pay, Part time, Remote work, Shift work, Weekend work, Monday to Friday,