Customer Service Representative Job at Find Great People | FGP, Christiansburg, VA

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  • Find Great People | FGP
  • Christiansburg, VA

Job Description

Our client, a waste management services provider is seeking a full time Customer Service Associate to join their team in Christiansburg, VA. The ideal candidate for this role will have previous administrative experience, be a self starter, and comfortable working in a fast-paced environment. This role will be responsible for receiving routine customer calls and complaints, and delivering superior customer service in a prompt and respectful manner.

DETAILS

  • Respond to inbound and outbound customer service calls
  • Resolve billing issues, service inquiries and cancellations
  • Enter service data into computer system for billing and scheduling purposes
  • Log and update customer interactions into system

QUALIFICATIONS

  • Associate's degree preferred
  • Minimum of 3 years of related experience
  • Experience in the Solid Waste Industry preferred
  • Microsoft Office proficiency

PAY/BENEFITS

  • $18-20/hour
  • Company benefits & PTO

Job Tags

Full time, Work at office,

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