Job Description

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

We are seeking a dynamic and results-driven IT Project Manager with a strong background in system integration to join our team. This role will be responsible for managing and executing IT projects while also contributing to non-IT initiatives. The ideal candidate will have excellent problem-solving skills, the ability to analyze and troubleshoot complex systems, and strong communication skills to engage with both technical and non-technical stakeholders. Experience with smart building technology or IoT room automation is a plus.

If you are a highly motivated IT professional with a passion for system integration and innovative technology solutions, we encourage you to apply and be part of our growing team!

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Delivers internal and external guest service the Nemacolin way. Goes above and beyond – whether for an associate or guest.
• Attend all mandatory meetings within department and resort.
• Lead and manage IT projects, ensuring they are delivered on time, within scope, and within budget.
• Oversee system integration efforts, ensuring seamless interaction between various software and hardware components.
• Assist in managing and executing non-IT projects that require strong analytical and problem-solving skills.
• Analyze and troubleshoot complex IT systems, identifying and resolving technical and operational issues.
• Collaborate with internal teams, vendors, and stakeholders to define project requirements and deliverables.
• Develop detailed project plans, risk assessments, and contingency plans.
• Facilitate communication between technical teams and non-technical stakeholders, ensuring project goals and expectations are clearly understood.
• Ensure compliance with IT security and operational standards.
• Excellent attention to detail and ability to multi-task in high-pressure situations.
• Demonstrates independent and advanced decision-making for complex problems by utilizing critical thinking, analysis and problem-solving.
• Outstanding time-management skills, with proven ability to accomplish numerous tasks and challenging priorities in an effective and timely manner; demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important long-term projects requiring collaboration from multiple parties.
• Ability to communicate effectively and professionally with external contacts and all levels of associates.
• Interacting and fostering strong relationships with associates, guests, vendors, and various stakeholders.
• Collaborating closely with vendors, IT, business partners, and stakeholders to define project requirements.
• Other job duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Computer Science, Engineering, or a related field is a plus.
• 3+ years of experience in IT project management.
• Experience handling system integration projects are a plus.
• Strong problem-solving and analytical skills with the ability to troubleshoot complex technical environments.
• Excellent communication and interpersonal skills, capable of engaging with both technical and non-technical stakeholders.
• Experience working with smart building technologies, IoT automation, or similar systems is a plus.
• Strong organizational and multitasking abilities, with attention to detail.
• Project Management Professional (PMP) or similar certification is preferred.
• An outgoing personality and a background in superior customer service training.
• Must be at least 18 years of age.
• Ability to work varying shifts, including evenings, weekends, and holidays as required.
• Proficiency in spoken and written English.
• Knowledge of and ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, etc.
• Must be able to lift/push/pull/carry no more than 5-50 lbs.
• Ability to stand continuously for 95% of shift, operate equipment for 15%, kneel for 20%, bend for 50%, climb for 35%, and drive for 40% of their scheduled shift.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS:

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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