Job Description

Responsibilities for this Position

Position Title: IT Endpoint Engineer (Mid-Career Level)

Location: Sterling Heights, MI, United States

Category: Information Technology

Job Type: Full-Time

Country: United States

State: MI

City: Sterling Heights

Remote Work Options: On-Site

Security Clearance Required: Ability to obtain security clearance

Career Level: Mid-Career

Requisition ID: 16562449

Description: About the Position:

General Dynamics Land Systems is seeking an experienced Endpoint Engineer to manage and maintain our endpoint devices using management tools like Microsoft Endpoint Configuration Manager (MECM) or Intune, and other endpoint management solutions. The successful candidate will ensure the security, performance, and reliability of all endpoint devices while providing technical support and troubleshooting for end users.

Company Information:

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer:

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%)
• Educational Assistance
• 9-80 Work Schedule (This position's standard work schedule is 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• Onsite cafeteria, fitness center, and outdoor fitness track

Responsibilities to Anticipate/Expect:

• Endpoint Management - Manage and maintain endpoint devices, including desktops, laptops, tablets, and mobile devices, using management tools like MECM or Intune, and other endpoint management tools. - Ensure all devices are up-to-date with the latest policies, software, patches, and security updates.
• Security and Compliance - Implement and enforce security policies and procedures for endpoint devices. - Monitor and respond to security incidents and vulnerabilities related to endpoints. - Ensure compliance with industry standards and regulatory requirements.
• Software Deployment and Configuration - Deploy and configure software applications on endpoint devices. - Use automated tools for software distribution and configuration management. - Maintain software inventories and licensing compliance.
• Technical Support and Troubleshooting - Provide technical support to end users for endpoint-related issues. - Troubleshoot hardware and software problems on endpoint devices. - Escalate complex issues to higher-level support teams as needed.
• Endpoint Monitoring and Performance - Monitor the performance and health of endpoint devices. - Identify and resolve performance issues to ensure optimal device operation. - Generate reports on endpoint performance and usage.
• Endpoint Lifecycle Management - Manage the lifecycle of endpoint devices, including procurement, deployment, maintenance, and disposal. - Maintain accurate records of endpoint assets and configurations.
• Collaboration and Communication - Collaborate with other IT teams to ensure seamless integration and operation of endpoint devices. - Communicate effectively with end users to understand their needs and provide appropriate solutions.
• Documentation and Training - Create and maintain documentation for endpoint management processes and procedures. - Provide training and guidance to end users on the proper use of endpoint devices and software.
• Packaging/repackaging experience - Tools such as InstEd, AdminStudio - modify and transform MSI packages and create MST - Record and/or modify silent answer files (ISS)
• Scripting Experience - tools such as batch, vbs, powershell - Wrap existing installers with addtional scripts to obtain desired behavior/result
• Group Policy Experience - Active Directory Group Policy Management Console - Creation of new GPO's existing GPOs to posture endpoints for security compliance and functionality

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field is highly desired, experience may be considered
• 7 years of experience in endpoint management or a similar role.
• Strong knowledge and hands-on experience with MECM, Intune, and other endpoint management tools.
• Experience with operating systems (Windows, macOS, iOS, Android) and software deployment.
• Understanding of cybersecurity principles and practices related to endpoint security.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA Security+) are a plus.
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

Additional Information:

• Full-time on site position with occasional after-hours support as needed.
• May require lifting and transporting endpoint devices.

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.
About the Position:

General Dynamics Land Systems is seeking an experienced Endpoint Engineer to manage and maintain our endpoint devices using management tools like Microsoft Endpoint Configuration Manager (MECM) or Intune, and other endpoint management solutions. The successful candidate will ensure the security, performance, and reliability of all endpoint devices while providing technical support and troubleshooting for end users.

Company Information:

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer:

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%)
• Educational Assistance
• 9-80 Work Schedule (This position's standard work schedule is 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• Onsite cafeteria, fitness center, and outdoor fitness track

Responsibilities to Anticipate/Expect:

• Endpoint Management - Manage and maintain endpoint devices, including desktops, laptops, tablets, and mobile devices, using management tools like MECM or Intune, and other endpoint management tools. - Ensure all devices are up-to-date with the latest policies, software, patches, and security updates.
• Security and Compliance - Implement and enforce security policies and procedures for endpoint devices. - Monitor and respond to security incidents and vulnerabilities related to endpoints. - Ensure compliance with industry standards and regulatory requirements.
• Software Deployment and Configuration - Deploy and configure software applications on endpoint devices. - Use automated tools for software distribution and configuration management. - Maintain software inventories and licensing compliance.
• Technical Support and Troubleshooting - Provide technical support to end users for endpoint-related issues. - Troubleshoot hardware and software problems on endpoint devices. - Escalate complex issues to higher-level support teams as needed.
• Endpoint Monitoring and Performance - Monitor the performance and health of endpoint devices. - Identify and resolve performance issues to ensure optimal device operation. - Generate reports on endpoint performance and usage.
• Endpoint Lifecycle Management - Manage the lifecycle of endpoint devices, including procurement, deployment, maintenance, and disposal. - Maintain accurate records of endpoint assets and configurations.
• Collaboration and Communication - Collaborate with other IT teams to ensure seamless integration and operation of endpoint devices. - Communicate effectively with end users to understand their needs and provide appropriate solutions.
• Documentation and Training - Create and maintain documentation for endpoint management processes and procedures. - Provide training and guidance to end users on the proper use of endpoint devices and software.
• Packaging/repackaging experience - Tools such as InstEd, AdminStudio - modify and transform MSI packages and create MST - Record and/or modify silent answer files (ISS)
• Scripting Experience - tools such as batch, vbs, powershell - Wrap existing installers with addtional scripts to obtain desired behavior/result
• Group Policy Experience - Active Directory Group Policy Management Console - Creation of new GPO's existing GPOs to posture endpoints for security compliance and functionality

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field is highly desired, experience may be considered
• 7 years of experience in endpoint management or a similar role.
• Strong knowledge and hands-on experience with MECM, Intune, and other endpoint management tools.
• Experience with operating systems (Windows, macOS, iOS, Android) and software deployment.
• Understanding of cybersecurity principles and practices related to endpoint security.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, CompTIA Security+) are a plus.
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

Additional Information:

• Full-time on site position with occasional after-hours support as needed.
• May require lifting and transporting endpoint devices.

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.

PI277302415

Job Tags

Permanent employment, Full time, Local area, Remote work, Worldwide, Monday to Thursday,

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