Job Description

Akkodis is seeking a Moderator for a 12-month Contract job with a client in Sunnyvale, CA. You will be working on a small, nimble, cross-functional team to support data collection projects on users. You will report to project leads or onsite manager and will be responsible for scheduling users for studies, setting up and breakdown of study stations, and troubleshooting technical issues.

Pay Range: $25-$30/ hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Key Responsibilities:

• Prepare and conduct live in-person moderated usability testing sessions
• Facilitate sessions in a neutral, professional manner to avoid leading or biasing participants
• Follow research protocols while adapting to real-time participant needs and behaviors
• Set up and break down study session areas
• Gather and manage data from test devices
• Ensure participant comfort, engagement, and informed consent throughout the study
• Record other requested non-data-related information and/or study session issues
• Communicate day-to-day results, statuses, and issues about the user study & data

Minimum Qualifications

• Familiarity with iOS, watchOS, macOS, or their hardware
• Detail-oriented and able to follow directions with no deviation from the instructions
• Ability to adjust and deliver in a fast-paced and ever-changing dynamic environment
• Quick-learner/Self-starter with an ability to distill complex matter
• Excellent written and verbal communication
• Software and Hardware Troubleshooting
• Comfortable with consistently being under fluorescent lights
• Command line experience with a terminal

Preferred Qualifications

• Retail or other retail/hospitality customer experience
• Some education in Human Factors
• User Experience moderating

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at [email protected]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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