Job Description

Shaw Bakers is searching for an experienced Quality Assurance Manager to oversee the implementation and administration of our Quality, Food Safety Program, which includes Safe Quality Foods (SQF), Food Safety (HACCP/HARPC), GMPs, Allergen Control, Food Defense, Chemical Control, Traceability, Nonconforming Procedures, Government, and Customer Requirements. This role will work collaboratively and cross-functionally with the Manufacturing, Product Development and Sanitation teams.

This is an onsite role and can be located at either our South San Francisco or San Leandro facility.

What You'll Do

• Ensure compliance with the USDA, FDA, GFSI, Food Defense and customer requirements for the facility. The QA Manager is the designated SQF Practitioner on site in the absence of the QA Director
• Develop and maintain food safety (PCQI) documents and quality management related programs, including record keeping related to food safety weekly
• Owner of the following programs to ensure effectiveness of monitoring and verifications with the QA Director- Hold and Release, Daily and Monthly GMP tracking, Internal audits, Environmental Monitoring, Air testing, Allergen swabbing, ATP swabbing, Traceability, Ingredient and Finished Goods testing and record keeping
• Manages and co-leads plant training program when needed with the FSQA Supervisors
• Lead RCA and CAPA program with the QA Director and initiate continuous improvement projects
• Track and present key performance indicators of quality and food safety with the Quality team to meet corporate quality and food safety goals and objectives monthly
• Validate, trend, and verify SQF Pre-requisite programs, HACCP Plans, and related processes, as well as annual reassessments
• Assists in maintaining ingredient and packaging material documentation including current specifications, Letters of Guarantee and approving suppliers as required
• Manages the pest control program in conjunction with contracted pest management services and ensures that prompt corrective actions are taken to address pest-related observations
• Participate in and lead food safety/quality meetings and discussions, with an emphasis on results, solutions, continuous improvement, and forward progress
• Troubleshoot problem-causing delays where a high level of technical expertise and capability are required
• Ensure that all product specifications and standards set forth by R&D and customers are followed, and that any deviations from set specifications are corrected and reported appropriately

Leadership Responsibilities

• Supervise and mentors’ direct reports, by providing daily leadership to the Quality Assurance department
• Lead and develop a team, coach, and make decisions related to talent management, hiring, performance reviews, incident/accident reports, training and development and disciplinary actions

Regulatory Responsibilities

• Act as company liaison to the USDA-FSIS and respond promptly to FSIS concerns or non-conformances.
• Participates in conducting regular mock recalls to test the effectiveness of the program at least annually with the recall team.

Who You Are

• Education: Bachelor’s degree in Food Science, Microbiology, Biological Sciences, or related field
• Minimum 5 years' experience with Food Safety and Quality Assurance required
• Minimum 5 years' experience with HACCP or PCQI required
• Experienced in implementing SQF Certification
• Experienced in leading all audits (Customer, Regulatory)
• Experienced in FDA and USDA regulations
• An experienced leader who communicates and collaborates clearly and effectively
• Language Requirements: English (Mandatory). Bi-Lingual (English/Spanish) preferred

Who We Are

We are the proud artisans behind San Francisco's beloved bakery brand, La Boulangerie, charting a path towards a nationwide presence in the world of CPG. Established in 1996 by French baker Pascal Rigo, La Boulangerie swiftly earned its place as a household name across California. Our unwavering mission from day one has been to bring a little taste of France, with delicious and nutritious food, to as many people as possible.

Fueled by our Bay Area roots, thriving neighborhood cafes, and historical successes we embark on an exciting journey into larger-scale CPG and wholesale opportunities. Through our past endeavors with industry giants like Starbucks, to today's strategic partnership with Premium Brands, we're forging ahead with creativity and innovation, ensuring that our artisanal baked goods can be accessible to all.

We manage branded product under La Boulangerie and private label product under Shaw Bakers, powered by one united and mighty team. We are bakers and innovators. We are food lovers dedicated to bringing delicious & nutritious food to as many people as possible, making a range of products from breads, pastries, sandwiches, and snacks. Our goal is to balance continual innovation while maintaining French standards for quality and technique.

Today, our customers can sample decadent viennoiserie, mouthwatering sandwiches, and artisanal breads from one of our San Francisco cafe bakeries, or pick up their favorite loaf of Croissant Toast and Ham & Swiss Croissants from several fine retailers across the Bay Area and beyond...and we are just getting started!

Basic Qualifications are objective, non-comparative, and relevant requirements essential to performing a role anywhere in the company. Examples include minimum educational requirement or specific degrees, certifications, minimum number of years of experience in a similar role with similar scope or level of responsibility, experience with core technology tools or platforms such as Microsoft Office, equivalent military experience, etc.

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