Job Description

About Keystone Agency Partners

Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit: .

Senior Human Resources Business Partner

Job Summary:

The Senior Human Resources (HR) Business Partner plays a key role in supporting the day-to-day operations of the Human Resources department. The Senior HR Business Partner is responsible for providing comprehensive HR support for escalated issues, ensuring seamless execution of HR processes and compliance. The Senior HR Business Partner works closely with HR management and coordinators to handle various HR functions including the administration of HR policies and procedures, employee relations, performance management, and compliance. This position will also be responsible for adding functionality and infrastructure to corporate processes and procedures.

Responsibilities:

• Support process for setting goals and provide guidance on performance management processes.
• Support process in developing and administering performance improvement plans (PIP).
• Assist with the process for documenting disciplinary action items in accordance with company policies and legal compliance, ensuring fair and consistent treatment.
• Create, implement, and maintain HR policies and procedures aligned with organizational goals and regulatory requirements.
• Foster positive internal HR team relationships through conflict resolution and effective communication.
• Develop and maintain up-to-date job descriptions in alignment with agency structure and role expectations.
• Evaluate and assign FLSA classifications to ensure compliance with federal and state wage and hour laws.
• Conduct compensation benchmarking and market research to support competitive and equitable pay structures.
• Assist with creation and project planning for employee engagement surveys; analyze results to recommend improvement strategies.
• Generate HR reports as requested.
• Assist with documentation to present to legal regarding personnel matters.
• Communicate and respond to inquiries with a sense of urgency to internal HR team.
• Complete other projects and routine work as necessary to support the business.
• Stay updated with HR best practices, employment laws, and industry trends to ensure compliance and recommend process improvements.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s Degree in Human Resources, or related field, or equivalent experience; Human Resources Certification preferred (PHR)
• 10-15 years of related Human Resources experience
• Experience in a rapidly growing and evolving company
• Multi-state HR administration and compliance experience
• Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills
• Flexible and able to multitask; can work within a fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and driving for results
• Develop well-structured, clear, and concise procedures, communications and presentations
• Able to work with sensitive, confidential information; a high level of demonstrated discretion and judgment
• Strong organizational and administrative skills, with attention to detail and accuracy in HR record keeping and documentation
• Minimal travel may be required
• Ability to pass a criminal background check, as permitted by law

Hours: Monday-Friday, 8:00am-5:00pm (Hybrid Work Schedule - 3 days per week in office)

Office Location: 507 West Newton Street, Greensburg, PA 15601

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

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