Job Description

HCLTech is looking for a highly talented and self- motivated Senior Technical Specialist to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Technical Specialist

Job ID: 2656590

Position Type: Full-time Employment / Contract

Location: Fully Remote / Hybrid / Fully Onsite (Hartford, Connecticut, USA)

Role/Responsibilities

Senior Technical Specialist - Infor XA – Techno Functional Consultant:

• Infor XA - Must having 8+ years of Techno Functional experience with good Hands-on experience, knowledge on XA Modules.
• Good functional understanding/experience with following modules- IFM, IM, COM, PUR, CAS, MRP, etc. would be added advantage.
• Knowledge of Infor FMS Masterpiece and Accounting knowledge.
• Good to have: Assist in ERP and Business Systems software installation/upgrade plans. Liaise with outsourced customer for ERP issues.
• Monitoring and maintain ERP and other Business systems servers and their licensing.
• Good to have Infor IDF / Robot scheduler knowledge.
• Ability to propose solution on new modules / interfaces.
• Basic understanding of Control Language & OS/400 commands. - Debugging concepts and other AS/400 utilities.
• Exposure to SFTP Process, MQ Series, XCOM, and working with XML files.
• Translate functional specifications to design, develop and document technical solutions to customize same in Infor XA.
• Supporting ERP XA user queries/issues across all ERP XA modules.
• Ability to interact with business user and cross tower teams.
• End to End Implementation experience will be preferred.
• Good to have: Assist in ERP and Business Systems software installation/upgrade plans.

Qualifications & Experience

Minimum Requirements

• 8+ years Overall Experience of Techno Functional experience
• Strong written and verbal communication skills including technical writing and strong customer interaction skills. - Must be fluent in English.
• Strong analytical, good troubleshooting and problem-solving skills.
• Ability to work in a fast-paced environment. Strong interpersonal skills.
• Candidate should have flexible hours during critical tickets.
• Candidate should have good attitude and learning capability.
• Good experience in application of standard software development principles.

Desired Skills:

• Infor ERP XPPS – XPERT
• Infor XA

Pay and Benefits

Pay Range Minimum: $62,000

Pay Range Maximum: $127,600

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

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