Job Description

Job Title: Systems Administrator

Job Location: Lexington, MA 02420

Onsite Requirements:

• CompTIA Sec+ certification and has Clearance or able to get clearance
• Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.)
• Configure, troubleshoot, and maintain desktop and server-grade hardware

Job Description:

Responsibilities:

• Maintains operation of multi-user computer systems.
• Tunes system performance, installs system-wide software, and allocates mass storage space.
• Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure.
• Recommends appropriate platforms for purchase, coordinates installation, and provides backup recovery.
• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.
• May draft general IT communications to end-users including notifications of outages/downtimes.

Required Experience (2+ years in Windows desktop support):

1. User account management includes authentication, access, group policy, file permissions, remote access, and other user account-related tasks.
2. Software and driver installation and diagnosis.
3. Building and imaging Windows systems.
4. Familiarity with Microsoft Office products and cloud services.
5. Basic network connectivity.
6. Basic hardware diagnosis & escalation to manufacturer support.

Nice to Have:

1. Experience with multi-factor (smart card/yubikey) authentication.
2. Slip streaming drivers into install media.
3. Microsoft (or other) certifications.
4. Apple Mac OS experience.
5. Linux experience.
6. More advanced networking experience, especially with Juniper hardware.
7. Virtualization experience.

Skill Matrix:

Must Have:

• Experience
  • Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.) - 2 years
  • Diagnose, repair and troubleshoot system/server hardware - 2 years
    
    
• Hardware
  • Configure, troubleshoot, and maintain desktop and server-grade hardware - 2 years
    
    
• Systems
  • Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10 - 2 years
  • Technical and Desktop Support - 2 years

Nice to Have:

• Certification
  • CompTIA Security+ Certification - Yes
    
    
• Degree Level
  • Bachelor's Degree - Yes
    
    
• Experience
  • Configure and manage Cisco/Juniper equipment (switches, routers and Call Managers) - 0 years
  • Equipment lifecycle management (computers, servers and mobility) - 0 years
  • Install, update, and troubleshoot systems/servers - 0 years
  • Managing or operating containers - 0 years
  • Mobile device troubleshooting (iPhones, iPads, etc.) - 0 years
  • Plan, execute, and verify data redundancy and system recovery procedures - 0 years
  • System/Server management (performance, capacity, availability, serviceability, and recoverability) - 0 years
  • System maintenance (cleaning, disk checks, routine reboots, data dumps, and testing) - 0 years
    
    
• Government Policy/Regulations
  • STIGs/SCAP - 0 years
    
    
• Systems
  • MacOS - 0 years
  • MS Active Directory, LDAP - 0 years
  • Redhat Linux Systems Administration - 0 years
  • Systems Administration - 0 years
  • Virtualization Technologies (VMware, including ESXi and VCenter configuration) - 0 years

• ** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
• This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
• This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.
• Due to the nature of the work, a United States Government Clearance is required to be eligible for the position. **

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