Job Description

Airline Department - Travel Consultant

Position: (Full-time) Groups Travel Consultant

Reports To: Director of Airlines

Salary: $40,000.00 per year plus commission

Location: McKinney, TX

Starting date: 01 JULY 2025

Company Information

Joshua Expeditions (JE) is a non-profit Christian organization dedicated to assisting Christian groups in inspiring purpose, developing leaders, and sharing Christ through travel. For almost three decades, JE has provided a unique travel experience filtered through a Christian worldview. Our passion is to offer high-quality travel opportunities while supporting ministries worldwide. This is more than just a job; it's a chance to work with purpose and make a difference!

Company Culture

At Joshua Expeditions, we foster a culture of collaboration, growth, and purpose. Our team is united by a shared commitment to our mission and values. We encourage open communication, creativity, and continuous learning. We believe in supporting each other and celebrating our successes together. Working at JE means being part of a community that values faith, service, and leadership, and is dedicated to making a positive impact in the world.

Company Values

At Joshua Expeditions, we are guided by our core values:

• Faith : We are committed to sharing Christ and integrating Christian principles into all aspects of our travel experiences.
• Service : We strive to serve our clients and communities with excellence, compassion, and integrity.
• Leadership : We aim to develop leaders who are equipped to make a positive impact in their communities and beyond.
• Purpose : We believe in inspiring purpose in every traveler, helping them to see the world through a Christian lens and make meaningful contributions.
• Quality : We are dedicated to providing high-quality travel opportunities that enrich lives and support global ministries.

Primary Job Responsibilities

The Airline Department Travel Consultant is responsible for quoting and booking group contracts. Key responsibilities include:

• Booking Airline Group Contracts : Handling requests from JE in-house coordinators and providing written quotations.
• Budget Management : Managing budgets and selecting the best options within the required budget.
• Adhering to Deadlines : Ensuring compliance with airline contract deadlines for deposits, utilization, and ticketing.
• Ticketing : Booking and ticketing groups using Sabre.
• Support : Assisting with bundling and preparing tickets for groups, and providing other support as needed.
• Payments : Submitting payments for trip logistics to the accounting department on time and maintaining an up-to-date expense ledger.

Position Requirements

• Previous travel agency experience (2-5 years).
• Proficiency in a GDS systems, Sabre preferred.
• Working knowledge of Microsoft Word and Excel.
• Understanding of domestic and international travel, airlines, and tour operators.
• Flexibility to assist with other travel-related duties during peak times.
• Keeping up-to-date with industry travel modules and online training workshops.
• Understanding of airline policies and deadlines.
• Passing a background check.

General Requirements

• Professional and service-oriented.
• Detail-oriented with strong organizational skills.
• Creative problem solver.
• Ability to multi-task and work accurately and calmly under pressure.
• Motivated and positive team player.
• Excellent written and verbal communication skills.
• Verifiable work experience.

Professional Development

Participation in personal professional development includes:

• On-site training (at least 2 sessions at the McKinney location).
• Professional reading related to your field.
• Attendance at Nexion training workshops/bootcamps.

Benefits

• Health insurance after 60 days.
• Dental insurance.
• Optical insurance (minimal cost covered by the employee).
• Sick days: Up to 5 paid sick days per year (non-transferable).
• Personal days: 3 days per year for emergencies or personal situations.
• Vacation days: 9 days of vacation plus Christmas vacation. Days off during busy months (March-May) must be requested and approved in advance.
• Observed holidays: Labor Day, Thanksgiving, Christmas/New Year's, Good Friday, Memorial Day, Independence Day.
• Salaried position with no overtime pay.
• 401K retirement plan with matching after 6 months at JE.
• Life insurance (twice your salary) starting after 60 days at JE.
• Annual raise eligibility up to 5%, based on company surplus.
• Annual bonus eligibility up to 3%, based on company surplus.

Employee Reviews

• One-on-one annual reviews.
• Post-trip evaluation forms, thank you letters, and interviews with school group leaders used for review purposes.
• Information from reviews used for future staffing and salary plans.
• 90-day introductory period review.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching after 6 months
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have the ability to meet deadlines, multi-task and maintain accuracy under pressure?
• Do you have an understanding of airline booking policies and deadlines?

Experience:

• travel agency: 2 years (Preferred)

Ability to Commute:

• McKinney, TX 75069 (Required)

Ability to Relocate:

• McKinney, TX 75069: Relocate before starting work (Required)

Work Location: In person

Job Tags

Holiday work, Full time, Contract work, Work experience placement, Christmas work, New year, Worldwide, Relocation, Flexible hours, Shift work, Monday to Friday,

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