Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Director of Front Office to oversee the operations of our Front Office team to launch this world-class property
OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.
Our Vision for our team members:
What is in it for you?
About the role
The Director of Front Office is responsible for overseeing the day-to-day operations of the Front Desk, Reservations, and Guest Services departments. This is an integral position that works with the team to ensure guest satisfaction, including accurate reservations, a smooth and friendly registration process, and care and follow-up during the guest’s stay. This individual must be adept at training and coaching, providing the necessary tools and guidance to all team members. The position requires a strong business acumen to understand and support the resort’s revenue management strategies. The Director of Front Office works collaboratively with the Sales & Catering departments to plan and prepare for group business, from the initial site inspection through the group’s stay at the resort.
What will you be doing?
What do you bring to the role?
OKANA Resort is part of Pyramid Global Hospitality , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
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