Job Description

At Blue Marble, our mission is to create purposeful products that inspire a love of learning in children and empower parents to raise thoughtful, confident kids. If you envision working for an award-winning company with a mission you can believe in, a playful and energetic culture, a talented team of coworkers, and a bright future, look to Blue Marble!

The Senior E-Commerce Operations Manager will oversee and manage the e-commerce operations team, ensuring efficient and effective performance in warehouse relationships, team communication, product launches, inventory management, and process improvements. This role requires a strategic thinker with strong leadership skills to drive operational excellence and support the company's growth objectives.

Primary Responsibilities

• Monitor warehouse performance to ensure 3PLs meet standards , forecast demand and negotiate rates , improve communication, and coordinate overtime.
• Foster team communication to include collaboration on delayed and slow-moving items, provide early warnings on forecasts, and review production and shipping plans.
• Oversee product launches, including communicating and tracking launch timings, creating listing and compliance processes, and pushing for early reorders.
• Maintain and track out-of-stock (OOS) management.
• Monitor and reduce shipping/storage fees and update fee documentation.
• Manage the Amazon relationship, including coordinating early and Q4 orders , managing drop ship and weekly orders, and troubleshooting non-orderable items.
• Oversee the shipping process management, ensuring compliance with shipping requirements, updating Amazon on ASINs, and troubleshooting shipping issues.
• Manage the e-commerce operations team.
• Contribute passion, energy, and optimistic enthusiasm to the incredible Blue Marble culture!

Desired Qualifications

• Education: BS/BA in Business, Supply Chain Management, or a related field is preferred.
• Experience working with Amazon 1P and 3P is required.
• 5+ years of experience in Inventory Placement, Supply Chain, and Logistics preferred
• 5+ years of experience managing teams required
• Strong Excel skills
• Acute attention to detail
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Commitment to excellence and high standards

Workplace Arrangement

In-person collaboration is a key aspect of Blue Marble's work culture. This role has been designated as a hybrid, with three days a week expected at corporate headquarters in Ashland, Oregon. This arrangement allows for a balance between in-person collaboration and remote work flexibility.

Blue Marble is proud to offer a generous and comprehensive benefits package, including:

• 401(k) with company match
• Health insurance with multiple plans to choose from
• Health savings account
• Dental insurance
• Vision insurance
• Employee assistance program
• Flexible work schedule
• Paid time off
• Parental leave

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Blue Marble is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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