Trade Support Engineer Job at Algo Capital Group, Chicago, IL

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  • Algo Capital Group
  • Chicago, IL

Job Description

Trade Support Engineer

A leading global hedge fund and technology-driven trading firm operating across a broad range of asset classes and strategies is seeking a Trade Support Engineer. The firm is renowned for its cutting-edge approach to technology and promotes a highly collaborative environment where engineers work closely with traders and researchers to solve complex and impactful problems.

Main Responsibilities

  • Ensure global trading platform line readiness during both pre-trading and post-trading hours
  • Provide first-line trade flow support to traders
  • Monitor and support end-to-end transaction flow across the trading platform
  • Rapidly identify, analyze, and resolve alerts and issues; escalate where necessary to minimize trade flow disruption and prevent outages
  • Manage incidents by creating and distributing reports in line with established procedures
  • Maintain close communication with traders, back-office, brokers, exchanges, developers, and infrastructure teams
  • Support scheduled application deployments, network changes, and server maintenance activities
  • Oversee and support automated processes across the trading environment
  • Manage user requests: track, approve, update, and resolve tickets through to closure
  • Identify inefficiencies in manual workflows or tools and collaborate with internal/external teams to automate and improve them

Qualifications

  • Extensive experience in trade flow or application support on an electronic trading desk, ideally in equities, commodities, FX, futures, or Delta One
  • Proficiency in Linux OS
  • Strong technical scripting skills in Python, Perl, or Bash
  • Deep practical knowledge of the FIX protocol; familiarity with native exchange protocols is a plus
  • Working knowledge of networking (TCP/IP, multicast), diagnostic tools (tcpdump), and time sync protocols (PTP, NTP) preferred
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field

Please apply to learn more.

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